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Free Shipping Info Sheet

Why are you being asked to participate?

You are being asked to participate in a research study about free shipping. The purpose of the study is to determine if the store can afford to offer free shipping to customers, and if so can free shipping be extended to all customers globally. The store needs to gather data on average shipping costs to our customers to determine whether free shipping is a sustainable group program.

What will I do if I choose to be in this study?

To participate in the study, you will need to add items you wish to purchase to your virtual shopping cart at gustogear.com, and follow the written instructions to complete the purchase.

Study time:  Study participation will vary for each participant.  An expected total time commitment cannot be determined since the number of visits/sessions involved, and the duration of each visit/session will be determined by the participant, not the researcher.

Study location: All study procedures will take place at gustogear.com and any subdomains needed to complete the study.

What are the possible risks or discomforts?

There is a risk that participants may feel mild excitement mixed with skepticism; a fear of losing promotional offers that include free shipping; anxiety that shipping costs may return; or, in severe cases, a desire to pay for shipping. These are normal responses and likely will not prevent completion of the study.

Bear in mind that your participation in this study does not involve any physical or emotional risk to you beyond that of everyday life.

What are the possible benefits for me or others?

The possible benefits to you from this study include satisfaction, hopefulness for the future of free shipping, fitness and lifestyle motivation, a new favorite shirt, and/or a coffee mug that reminds you to work toward your life goals. 

How will you protect the information you collect about me, and how will that information be shared?

Results of this study will be used to determine the efficacy of free shipping. Your study data will be handled as confidentially as possible.  If results of this study are published or presented, only bulk statistics will be shared; individual names and other personally identifiable information will not be used.

Financial Information

Participation in this study will incur a financial cost equal to that of the items you purchase to complete the study. You will not be paid for participating in this study. Free shipping does not constitute a payment from GustoGear to the participant.

What are my rights as a research participant?

By completing a purchase with GustoGear during the study period, you are agreeing to participate. Participation in this study is entirely voluntary. If at any time and for any reason, you would prefer not to participate in this study, please feel free not to. You can take a break, stop and continue at a later date, or stop altogether. You may opt out by not completing a purchase with gustogear.com.

Who can I contact if I have questions or concerns about this research study?

If you have questions, you are free to direct them to support@gustogear.com.